iOS - Bluetooth Connection Issue
- Make sure you have allowed OBDocker access to Bluetooth (iOS Settings > OBDocker > Bluetooth)
- Make sure to follow the steps outlined in "Quike Start Guide".
- Remove the OBD adapter from the OBD port, plug it in again firmly and make sure that the LEDs in the adapter are lighting up. If the LEDs in the adapter do not light up when connected, the adapter may be faulty or there may be an electrical problem with the OBD port in your car (a bent pin for example).
- Make sure that your OBD adapter is supported for iOS devices. There are some variants that can only be used for Android and do not work for iOS. You can check the compatibility here.
- Make sure that your OBD is supported for your specific car. You can check compatibility here.
- Restart your device and the OBD adapter by unplugging it.
- For OBDLink adapter users: Update the adapter firmware using the OBDLink app and make sure that the OBDLink app is not running in the background when trying to connect with OBDocker.
iOS - Wi-Fi Connection Issue
- Make sure to follow the steps outlined in "Quike Start Guide".
- Remove the OBD adapter from the OBD port, plug it in again firmly and make sure that the LEDs in the adapter are lighting up. If the LEDs in the adapter do not light up when connected, the adapter may be faulty or there may be an electrical problem with the OBD port in your car (a bent pin for example).
- Allow OBDocker to access the local network (iOS settings > OBDocker > Local network).
- Make sure that your OBD is supported for your specific car.
- Restart your device and the OBD adapter by unplugging it.
Android - Bluetooth Connection Issue
- Make sure to follow the steps outlined in "Quike Start Guide".
- Remove the OBD adapter from the OBD port, plug it in again firmly and make sure that the LEDs in the adapter are lighting up. If the LEDs in the adapter do not light up when connected, the adapter may be faulty or there may be an electrical problem with the OBD port in your car (a bent pin for example).
- Make sure your Android device is NOT paired with a Bluetooth OBD adapter that has "iOS" in its name. If it is, unpair the OBD adapter and pair with the Bluetooth device without the “iOS” suffix. It may take a bit longer until this is showing up in the Bluetooth devices list.
- Make sure that your OBD is supported for your specific car.
- Restart your device and the OBD adapter by unplugging it.
- For OBDLink adapter users: Update the adapter firmware using the OBDLink app and make sure that the OBDLink app is not running in the background when trying to connect with OBDocker.
Android - Wi-Fi Connection Issue
- Make sure to follow the steps outlined in "Quike Start Guide".
- Restart your device and the OBD adapter.
- Remove the OBD adapter from the OBD port, plug it in again firmly and make sure that the LEDs in the adapter are lighting up. If the LEDs in the adapter do not light up when connected, the adapter may be faulty or there may be an electrical problem with the OBD port in your car (a bent pin for example).
- Make sure that your OBD is supported for your specific car.
- Restart your device and the OBD adapter by unplugging it.